Terms of Use

Who can use Vuff

You must be at least 18. One account per person; the details you give must be true, and you are responsible for keeping your sign-in safe.

Your content

You own what you share. By sharing it on Vuff, you give us a non-exclusive, royalty-free permission to store it, process it and show it to the audience you choose, only to run Vuff. This permission ends when you delete the content or your account, except for the copies described in our Privacy Policy, such as messages in the other person’s chat history or content kept for a report. Only share content you have the right to share, and don’t share other people’s personal details, photos of them without their permission, or where they live.

No tolerance for abuse

There is no place on Vuff for objectionable content or abusive people. We find it through automatic word filters, member reports and our own review, and we remove it.

• No content that is sexual, violent, hateful or harassing, or that shows or encourages harm to animals.
• No selling dogs or puppies. Adoption is free, and adoption listings never carry a price.
• No scams, spam or impersonation. Never ask for money about a lost pet.
• No ads or promotions in map alerts, listings or group walks.
• Nothing that breaks the law.

Reports, blocking and decisions

You can report any profile, route, comment, group walk, photo, map alert, listing, message, group or review, and block any account. We review reports within 24 hours, remove content that breaks these terms and remove the account that posted it where needed. Depending on how serious it is, we may remove content, warn you, limit a feature, suspend or close your account. We tell you the reason, and you can appeal within 180 days; someone who didn’t make the first decision reviews it.

Meeting in person

Vuff helps you meet people and dogs in real life. Meet in public places, decide for yourself who you meet, and keep your dog under control. Vuff doesn’t check anyone’s identity or background, so we can’t guarantee how anyone will behave. In an emergency, contact local emergency services; don’t rely on Vuff.

Lost pets and adoption

Lost pet listings help members look out for missing dogs. Never pay anyone to get a pet back, never ask for money, and report anyone who does. Adoption is free and is arranged directly between the people involved; hand-overs happen outside Vuff, and Vuff isn’t a party to them.

Deleting your account

You can delete your account in Settings at any time. Your account is closed straight away, and you have 30 days to change your mind: sign in and choose Keep my account. We may close an account that seriously or repeatedly breaks these terms.

The App Store

• These terms are between you and Vuff, not Apple. Vuff, not Apple, is responsible for the app and its content.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to meet an applicable warranty, you can tell Apple, and Apple will refund the price you paid for the app, if any. To the extent the law allows, Apple has no other warranty obligation for the app.
• Vuff, not Apple, is responsible for handling any claims about the app or your use of it, including product liability claims, claims that the app breaks a legal or regulatory requirement, consumer protection or privacy claims, and claims that the app infringes someone’s intellectual property.
• You confirm that you are not in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• You must also follow the App Store’s usage rules. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Our responsibility

We work hard to keep Vuff running and safe, but we provide it as it is. As far as the law allows, we are not responsible for what members do, say or arrange with each other. Nothing in these terms limits rights you have as a consumer under the law.

Changes and law

If we change these terms in a meaningful way, we will tell you in the app first. These terms are governed by the laws of the Republic of Türkiye; the courts and enforcement offices of İzmir have jurisdiction, without affecting consumer arbitration committees or the rights consumers have where they live.

Contact

Vuff is run by Barış Durmaz, 9165/2 Sok. No:16 D:4 Doğanay Mh. Karabağlar/İzmir/Türkiye. Questions about these terms: info@vuff.app. Privacy requests: privacy@vuff.app.